Legal

Terms & conditions.

LAST UPDATED FEBRUARY 2026

1. Agreement to Terms

By accessing or using Smartcode services, including our mobile applications, desktop software, and web services (collectively, the "Services"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our Services.

2. Description of Services

Smartcode provides barcode scanning and warehouse management software solutions, including:

3. Account Registration

To use certain features of our Services, you must register for an account. You agree to:

4. Subscription and Payment

Fees

Certain Services require payment of fees. Current pricing is available on our website or upon request. All fees are quoted in GBP unless otherwise stated.

Billing

Subscriptions are billed monthly or annually in advance. You authorise us to charge your chosen payment method for all applicable fees.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

5. Acceptable Use

You agree not to:

6. Intellectual Property

All intellectual property rights in the Services, including software, designs, and documentation, are owned by Smartcode or our licensors. You are granted a limited, non-exclusive, non-transferable licence to use the Services for your internal business purposes.

7. Data and Privacy

Your use of the Services is also governed by our Privacy Policy. You retain ownership of your data. You grant us a licence to use your data solely to provide the Services.

8. Third-Party Integrations

Our Services integrate with third-party platforms (Linnworks, Shopify, etc.). Your use of these integrations is subject to the respective third party's terms and conditions. We are not responsible for third-party services.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMARTCODE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability for any claims arising from or related to the Services shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold Smartcode harmless from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

12. Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Continued use after changes constitutes acceptance.

13. Termination

We may suspend or terminate your access to the Services for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use the Services ceases immediately.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

For questions about these Terms, please contact us:

Smartcode
Contact form: www.smartcode.co.uk/#contact
Website: smartcode.co.uk